Last Updated: [Friday, January 19th, 2024]
Listen up, wise guys! Welcome to Alcan Spring's Online Store, where we do things our way. Before you make a move, read the rules carefully, capisce?
Returns:
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Returns are only accepted within 30 days. Time is money, and we don't wait forever.
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Products must have been bought from us, not some other schmuck dealer. Keep it in the family.
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A 3% processing fee is always on the table. It's our cut for handling the paperwork.
Shipped Orders:
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On shipped orders, a 7% restocking fee and a 3% processing fee are on the tab. That's the cost of doing business.
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Special products like bumpers, hitches, and bed cages with optional powder coat are in a different league. They carry a 7% restocking fee and a 3% processing fee. Cancel before we lay on the powder, and we might cut you some slack on the 7%.
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For shipped orders, we're not in the business of covering your tracks. Return shipping and the original shipping amount are on your tab, capisce?
Product Conditions:
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Parts better come back in the original package, just like we sent them. No funny business.
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Forget about returns on items that are damaged or installed. Once it's in play, it's game over.
Refunds:
- We'll kick back your refund once the parts are back in our hands and we give 'em the once-over. No shortcuts.
Special Cases:
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Custom products are like a made man – once they're in, they don't come out. No refunds.
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Crypto orders are a different beast. We'll refund the same coin amount you paid upfront. Don't try to play us.
Contact Us: If you've got the nerve to ask questions, do it through backchannels. We're not running a helpline here.
Note: This policy is our law. Cross us, and you'll find out what happens to those who don't play by the rules.