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At Alcan Spring, we stand behind the quality of our products and are committed to providing our customers with a reliable and satisfying experience. Our warranty is designed to offer peace of mind, ensuring your satisfaction with your purchase. Please review the following warranty terms:
Guaranteed Fit:
All Alcan Spring products are guaranteed to fit the described application. Our team works diligently to ensure accurate fitment based on the information provided.
Guaranteed Against Manufacturing Defects:
Alcan Spring products are covered against manufacturing defects. In the unlikely event that you encounter any issues related to the manufacturing process, please contact us promptly for assistance.
90-Day Warranty:
Our products come with a 90-day warranty from the date of purchase. This period allows you ample time to inspect and evaluate the product's performance.
Customer Responsibility for Shipping Charges:
Any additional shipping charges incurred by UPS or FedEx due to incorrect addresses provided by the customer will be charged to the customer. Variations in shipping charges may occur based on specific delivery areas and carrier policies.
Address Changes and Additional Customer Requests:
Charges resulting from address changes or additional customer requests will be the responsibility of the customer.
Duty and Tariff Charges:
Customers are responsible for any duty and tariff charges associated with their orders.
Reporting Order Shortages:
Order shortages must be reported within 14 days of the ship date. Please contact us promptly if you encounter any discrepancies.
Return Policy:
Alcan is not responsible for freight charges, damage from installation, or any damage incurred after the product has been received. All products must be returned in the same condition as received.
Shipping Damages:
Alcan Spring is not responsible for damages that occur during shipping. We recommend inspecting your order upon delivery and reporting any damages to the carrier.
At Alcan Spring, we value your satisfaction and are here to assist you throughout your ownership experience. If you have any questions or concerns regarding our warranty or products, please contact our customer service team for prompt assistance.
